Frequently Asked Questions

Yes for module services, tuning, and electronics. Airbag services generally do not apply.

Yes. Coverage spans mainstream and luxury brands across North America, Europe, and Asia, backed by inventory support for more than 200,000 unique manufacturer part numbers.

Although we carry a vast inventory of parts and services for a wide range of makes and models, our applications are always expanding. If you cannot find the make or model you need, please reach out to us directly and we will be happy to assist.

Clearing crash data and restoring the module so the system can function correctly after repairs.

Most major brands, including mainstream, luxury, and exotic. If you are unsure, share the VIN and part number.

Often no. A reset is possible if the unit is intact and not water damaged or physically broken.

Yes, we do. Encrypted modules require a licensed key, which adds to the service cost.

Airbag Module Reset – Mail-In Service
If you are purchasing our airbag module reset (mail-in service), you will need to ship your airbag module to us. Once we receive it, our technicians will clear the crash codes. After the reset is complete, we will ship the same unit back directly to you.

Replacement Airbag Modules
Replacement airbag modules are available at a higher cost. These are programmed specifically to your VIN and shipped directly to you as a replacement/service unit.

Yes. All airbag module data is saved in our system for a set period of time as a backup. This allows us to restore the original codes if a customer requests it. Because the data files are large, we only keep them for a limited duration. Restoring the module to its pre-clear state may be subject to an additional programming fee, or we can provide the data file directly upon request.

VIN pairing, immobilizer alignment, software updates, and configuration to match the vehicle.

Yes. Cloning copies original data to a donor unit. Virginizing prepares a unit for first time pairing.

We support many encrypted units. Some cases require additional bench procedures.

Yes. Units are configured to your vehicle details when available.

Programming, adaptation and relearn procedures, coding, and configuration to match gear ratios and options.

Yes. Cloning copies original data to a donor unit. Virginizing prepares a unit for first time pairing.

Many models require an adaptation or relearn.

Yes. Units are configured to your vehicle details when available.

No. This is strictly an in-person service. We require the vehicle on site in order to properly access and adjust the body control module.

These modules control security and body functions. On vehicle testing ensures correct pairing and operation.

Yes, this can be done, but the vehicle must be brought in person so we can complete the cloning process properly.

Yes, we can supply the part. However, it is sold strictly as-is. You will assume all responsibility for having it programmed on your own, and we do not provide technical support in such cases.

Cluster replacement, module replacement, or verified mismatch between cluster and drivetrain modules.

Unless you are a legitimate business, proof of ownership and mileage documentation. We follow applicable laws and records must be accurate.

Yes, when required. Mileage values may be stored in one or more modules, and these must be synchronized. Our service applies only to the speedometer cluster, and we are not responsible if additional vehicle computers also require calibration.

Engine and idle hours are usually stored in different modules. In many cases these values are hard coded into the vehicle, which makes them very difficult or sometimes impossible to adjust.

Cluster only cases may be mail in. Vehicle wide synchronization is performed in person.

Yes.

Yes, we provide repair services across all makes, models, and vehicle classes — including passenger cars, trucks, SUVs, heavy-duty vehicles, motorcycles, agricultural equipment, and industrial machinery. Our technicians diagnose both hardware and software faults, carry out professional repairs, and verify each unit before returning it. Every repaired module goes through multi-checkpoint inspection, where both its physical condition and its data are recorded for quality control. Typical turnaround is 1–3 business days, though more complex or encrypted units may require additional time.

Yes. All repair services include a limited warranty on workmanship, as specified on your invoice. Each repaired unit is inspected, tested, and logged before shipment. Warranty does not cover misuse, improper installation, tampering, or physical/water damage.

We have a strong technical background with a high repair success rate. When your part arrives, we first inspect it to confirm if repair is viable before starting work. In rare cases, a repair may not be possible. This can happen if the module has severe physical or internal damage, or if critical chips or components are unavailable. If the repair is unsuccessful, you will not be billed for the service. Only a diagnostic fee of $50 to $100 is charged, depending on the time spent. Where repair is not possible, we can often provide a replacement unit and transfer or clone your original data into it.

Tuning adjusts software parameters. Cloning copies data to a donor module. Virginizing resets a module for pairing as new.

We recalibrate engine and transmission maps to optimize boost control, ignition timing, fueling, torque limits, throttle response, and shift strategy. On a healthy vehicle this frees up power and torque while improving drivability.

Stage 1 is software only on an otherwise stock and healthy vehicle. No hardware changes are required. It focuses on safe gains with factory components.

Any modification can affect warranty and emissions compliance. We prioritize reliability and can return your vehicle to stock upon request.

Both. We choose the safest and most reliable method for the platform.

Yes for supported platforms. We also offer in house programming when a tool is not required.

Once per vehicle, per radio.

VIN, module part numbers, current symptoms, and any previous work or swaps.

On many platforms yes, where supported by hardware and software.